{"id":402,"date":"2016-10-31T17:40:03","date_gmt":"2016-10-31T17:40:03","guid":{"rendered":"https:\/\/www.citybrewtours.com\/dc\/?page_id=402"},"modified":"2026-02-12T11:25:23","modified_gmt":"2026-02-12T11:25:23","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.citybrewtours.com\/dc\/faqs\/","title":{"rendered":"DC Brew Tour FAQs"},"content":{"rendered":"
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What is the cancellation, rescheduling, refund policy?<\/p>\n
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We operate rain, shine, and snow as long as the roads are safe and we have met our minimum to run the tour.<\/p>\n

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Changes and cancellations are free up to 72 Hours<\/strong>\u00a0before the tour. Ticket insurance allows you to make changes or cancel up to\u00a03 hours<\/strong>\u00a0before the tour,\u00a0and we will reschedule or reimburse you for your full tour ticket price (minus the booking fee and insurance fee).\u00a0Insurance can only be purchased when making your initial reservation and cannot be added after the fact.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Could my tour be cancelled?<\/p>\n
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Not likely, but it is possible. In the event of severe weather or a lack of tour-goers, the tour may be canceled.<\/p>\n

In the event of inclement weather, the decision to cancel will be made by Brew Tours Staff at least 12 hours before the start of the tour. If roads are fair and our brewery partners are open, we make every effort to run our tours as scheduled.\u00a0 If you are unable to travel due to inclement weather, please give us a call at 202-759-8687 to discuss your options. We will not be able to issue full refunds without the purchase of ticket insurance, but we may be able to find you another tour option in the future.<\/p>\n<\/div>\n<\/div>\n

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Where do your tours pick up?<\/p>\n
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Our pick up spot is at 801 F St NW in front of the National Portrait Gallery. The van will depart right at the time listed, so recommend arriving 10 minutes early to allow for time to check-in! Bear in mind we do not have a storefront.<\/p>\n<\/div>\n<\/div>\n

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Can you accommodate dietary restrictions?<\/p>\n
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Yes, we can accommodate most dietary restrictions. Please inform us regarding the nature of your restrictions when booking your tour!<\/span><\/p>\n

A note on gluten: Typically, beer is not gluten-free. Some of our tour stops do from time to time offer gluten-free options, however, we cannot guarantee their availability. Gluten-free guests should consider our non-drinker ticket, so they can purchase cider or gluten-free beer when available.<\/span><\/p>\n<\/div>\n<\/div>\n

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Why do I have to wear closed-toed shoes?<\/p>\n
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All guests must wear closed-toe shoes to participate in the tour. This is a safety precaution that the breweries themselves are required to enforce, therefore, no exceptions can be made. If you are taking a tour during the summer months, please plan accordingly.<\/p>\n<\/div>\n<\/div>\n

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Am I able to choose all of the beers on my tour?<\/p>\n
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No need to worry about choosing your beers at each stop. You’ll receive a handpicked selection of local craft beer curated by our beer expert guides.<\/p>\n<\/div>\n<\/div>\n

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When will my booking be accepted?\/How can I pay for my booking?<\/p>\n
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We do not accept payment for any bookings until we have reached our booking minimum on that particular tour. Once we do, our system will accept your booking and send an email with a link for you to provide payment. Once you\u2019ve paid, we will send you a confirmation email and you are all set!<\/p>\n<\/div>\n<\/div>\n

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What is your tour minimum?<\/p>\n
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In order for us to run a tour, we need a minimum of 2-4 participants.<\/p>\n<\/div>\n<\/div>\n

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Do you have gift certificates?<\/p>\n
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Yes! You can purchase a specific tour gift voucher, or select a dollar amount to give. Check out our Gift Certificates<\/span><\/a> page for more information.<\/p>\n<\/div>\n<\/div>\n

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Do all tours include complimentary round-trip transportation?<\/p>\n
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No, while our vehicle-based tours include integral round-trip transportation as part of the tour package, we also offer walking tours that are entirely on foot.<\/p>\n<\/div>\n<\/div>\n

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Can I reserve your van for a tail-gate, limo service around DC?<\/p>\n
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No, our vans are exclusively used for facilitating our guided brewery tours and are not available for private hire or separate transportation services.<\/p>\n

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What Hotels are nearby?<\/p>\n
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Check out our Hotel Accommodations Page<\/a><\/p>\n<\/div>\n<\/div>\n

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I paid for my booking, but have not received a confirmation email.<\/p>\n
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If you have not received an email from us, be sure to check your spam folder. Our emails are automated and will sometimes slip past your inbox. If it is not in spam, you can reach out to us by phone or email and we will happily send you your confirmation again.<\/p>\n<\/div>\n<\/div>\n

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What is included in the confirmation email?<\/p>\n
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The details of your reservation, the pick up and drop off location for the tour, the tour itinerary, and information regarding our policies.<\/p>\n<\/div>\n<\/div>\n

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Where should I park?<\/p>\n
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We do not recommend driving to our tours. Whenever possible, please use a car service or public transportation to get to your pick up spot. If you must drive, parking is available at the Quikpark at 1001 G St NW.<\/p>\n<\/div>\n<\/div>\n

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Can I reschedule my tour date?<\/p>\n
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Changes and cancellations are free up to 72 Hours<\/strong>\u00a0before the tour. Ticket insurance allows you to make changes or cancel up to\u00a03 hours<\/strong>\u00a0before the tour,\u00a0and we will reschedule or reimburse you for your full tour ticket price (minus the booking fee and insurance fee).\u00a0Insurance can only be purchased when making your initial reservation and cannot be added after the fact.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Do I need to print out my confirmation email\/how do I print my ticket?<\/p>\n
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You can simply show up to the pick-up spot a few minutes early, with a valid form of ID and closed-toed shoes. You do not need a physical ticket or to print out your confirmation email, just give your name to the guide!<\/p>\n<\/div>\n<\/div>\n

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Is the tour wheelchair accessible?<\/p>\n
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Many of our stops are wheelchair accessible. However, our seated passenger vans can only accommodate folding wheelchairs on private tours.<\/p>\n<\/div>\n<\/div>\n

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Can someone under 21 attend?<\/p>\n
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You must be 21 or older and show proper identification in order to participate in our tour, even if you\u2019ve purchased a non-drinker ticket.<\/p>\n<\/div>\n<\/div>\n

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Should I tip my guide?<\/p>\n
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We often include prepaid gratuity for parties of 4 or more. If you think your guide did a great job, we suggest tipping $15 per person.<\/p>\n<\/div>\n<\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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