{"id":402,"date":"2016-10-31T17:40:03","date_gmt":"2016-10-31T17:40:03","guid":{"rendered":"https:\/\/www.citybrewtours.com\/philadelphia\/?page_id=402"},"modified":"2025-03-21T18:46:04","modified_gmt":"2025-03-21T23:46:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.citybrewtours.com\/houston\/faqs\/","title":{"rendered":"Houston Brew Tour FAQs"},"content":{"rendered":"
\n
What is the cancellation, rescheduling, refund policy?<\/p>\n
<\/div>\n<\/div>\n
\n

2 weeks or more: Full Refund<\/p>\n

Less than 2 weeks: 75% Refund<\/p>\n

Less than 7 days: 50% Refund<\/p>\n

Less than 72 hours: Non-refundable<\/p>\n<\/div>\n<\/div>\n

\n
Could my tour be cancelled?<\/p>\n
<\/div>\n<\/div>\n
\n

We\u2019re always excited to take you on a tour, but in rare cases, cancellations may be necessary due to severe Texas weather, brewery or venue closures, minimum guest count not met, or operational challenges. If this happens, we\u2019ll work to reschedule or offer alternatives.<\/p>\n<\/div>\n<\/div>\n

\n
Where do your tours pick up?<\/p>\n
<\/div>\n<\/div>\n
\n

Houston Toy Museum<\/a><\/p>\n<\/div>\n<\/div>\n

\n
Why do I have to wear closed-toed shoes?<\/p>\n
<\/div>\n<\/div>\n
\n

All guests must wear closed-toe shoes to participate in the tour. This is a safety precaution that the breweries themselves are required to enforce, therefore, no exceptions can be made. If you are taking a tour during the summer months, please plan accordingly.<\/p>\n<\/div>\n<\/div>\n

\n
Can you accommodate dietary restrictions?<\/p>\n
<\/div>\n<\/div>\n
\n

Yes, we can accommodate most dietary restrictions. Please inform us regarding the nature of your restrictions when booking your tour!<\/span><\/p>\n

A note on gluten: Typically, beer is not gluten-free. Some of our tour stops do from time to time offer gluten-free options, however, we cannot guarantee their availability. Gluten-free guests should consider our non-drinker ticket, so they can purchase cider or gluten-free beer when available.<\/span><\/p>\n<\/div>\n<\/div>\n

\n
Am I able to choose all of the beers on my tour?<\/p>\n
<\/div>\n<\/div>\n
\n

No need to worry about choosing your beers at each stop. You’ll receive a handpicked selection of local craft beer curated by our beer expert guides.<\/p>\n<\/div>\n<\/div>\n

\n
What is your tour minimum?<\/p>\n
<\/div>\n<\/div>\n
\n

In order for us to run a tour, we need a minimum of 3 participants.<\/p>\n<\/div>\n<\/div>\n

\n

\n
Do you have gift certificates?<\/p>\n
<\/div>\n<\/div>\n
\n

Yes! You can purchase a specific tour gift voucher, or select a dollar amount to give. Check out our Gift Certificates<\/span><\/a> page for more information.<\/p>\n

<\/div>\n<\/div>\n

\n
What is the difference between the public and private tour?<\/p>\n
<\/div>\n<\/div>\n
\n

We offer 2 different public tours which you can read more about here: Original Brew Tour<\/a> and Sip of the Heights Tour<\/a>. Because private tours are personalized, there is a sliding scale of differences between them vs. public tours. Generally, we suggest private tours for corporate events, bachelor\/bachelorette parties, and other groups of over 10 guests. You can read more about our private tours here<\/a>.<\/p>\n<\/div>\n<\/div>\n

\n
I paid for my booking, but have not received a confirmation email.<\/p>\n
<\/div>\n<\/div>\n
\n

If you have not received an email from us, be sure to check your spam folder. Our emails are automated and will sometimes slip past your inbox. If it is not in spam, you can reach out to us by phone (346) 660-2337<\/a> or email javier@citybrewtours.com<\/a>\u00a0and we will happily send you your confirmation again.<\/p>\n<\/div>\n<\/div>\n

\n
What is included in the confirmation email?<\/p>\n
<\/div>\n<\/div>\n
\n

The details of your reservation, the pick up and drop off location for the tour, the tour itinerary, and information regarding our policies.<\/p>\n<\/div>\n<\/div>\n

\n
Where can I park?<\/p>\n
<\/div>\n<\/div>\n
\n

We do not recommend driving to our tours. Whenever possible, please use a car service or public transportation to get to your pick up spot. If you must drive, parking is available for free in all The Heights area, see our pickup spot here<\/a>.<\/p>\n<\/div>\n<\/div>\n

\n
Can I reschedule my tour date?<\/p>\n
<\/div>\n<\/div>\n
\n

To ensure a smooth experience for all guests, date changes made within 7 days of a tour may incur a $35 per person rescheduling fee. Unfortunately, we are unable to make changes or offer refunds within 72 hours of the tour due to logistical constraints. However, we\u2019re happy to review special circumstances if needed.<\/p>\n<\/div>\n<\/div>\n

\n
Do I need to print out my confirmation email\/how do I print my ticket?<\/p>\n
<\/div>\n<\/div>\n
\n

You can simply show up to the pickup spot a few minutes early, with a valid form of ID and closed-toed shoes. You do not need a physical ticket or to print out your confirmation email, just give your name to the guide!<\/p>\n<\/div>\n<\/div>\n

\n
Is the tour wheelchair accessible?<\/p>\n
<\/div>\n<\/div>\n
\n

Many of our stops are wheelchair accessible. However, our seated passenger vans can only accommodate folding wheelchairs on private tours.<\/p>\n<\/div>\n<\/div>\n

\n
Can someone under 21 attend?<\/p>\n
<\/div>\n<\/div>\n
\n

You must be 21 or older and show proper identification in order to participate in our tour, even if you\u2019ve purchased a non-drinker ticket.<\/p>\n<\/div>\n<\/div>\n

\n
Should I tip my guide?<\/p>\n
<\/div>\n<\/div>\n
\n

We often include prepaid gratuity for parties of 4 or more. If you think your guide did a great job, we suggest tipping $15 per person.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":851,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"\nHouston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston<\/title>\n<meta name=\"description\" content=\"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.citybrewtours.com\/houston\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Houston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.citybrewtours.com\/houston\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-21T23:46:04+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/faqs\/\",\"url\":\"https:\/\/www.citybrewtours.com\/houston\/faqs\/\",\"name\":\"Houston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston\",\"isPartOf\":{\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#website\"},\"datePublished\":\"2016-10-31T17:40:03+00:00\",\"dateModified\":\"2025-03-21T23:46:04+00:00\",\"description\":\"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.citybrewtours.com\/houston\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.citybrewtours.com\/houston\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Houston Brew Tour FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#website\",\"url\":\"https:\/\/www.citybrewtours.com\/houston\/\",\"name\":\"Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston\",\"description\":\"Local Brewery Tours in Houston\",\"publisher\":{\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.citybrewtours.com\/houston\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#organization\",\"name\":\"City Brew Tours Boston\",\"url\":\"https:\/\/www.citybrewtours.com\/houston\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.citybrewtours.com\/houston\/wp-content\/uploads\/sites\/41\/2025\/04\/CBT-Houston-Logo-Badge-yellow-1-1.png\",\"contentUrl\":\"https:\/\/www.citybrewtours.com\/houston\/wp-content\/uploads\/sites\/41\/2025\/04\/CBT-Houston-Logo-Badge-yellow-1-1.png\",\"width\":500,\"height\":500,\"caption\":\"City Brew Tours Boston\"},\"image\":{\"@id\":\"https:\/\/www.citybrewtours.com\/houston\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Houston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston","description":"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.citybrewtours.com\/houston\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"Houston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston","og_description":"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.","og_url":"https:\/\/www.citybrewtours.com\/houston\/faqs\/","og_site_name":"Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston","article_modified_time":"2025-03-21T23:46:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.citybrewtours.com\/houston\/faqs\/","url":"https:\/\/www.citybrewtours.com\/houston\/faqs\/","name":"Houston Brew Tour FAQs - Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston","isPartOf":{"@id":"https:\/\/www.citybrewtours.com\/houston\/#website"},"datePublished":"2016-10-31T17:40:03+00:00","dateModified":"2025-03-21T23:46:04+00:00","description":"Frequently asked questions regarding gift certificates, dress code, minimum and maximum number of people per tour, rescheduling, and more.","breadcrumb":{"@id":"https:\/\/www.citybrewtours.com\/houston\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.citybrewtours.com\/houston\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.citybrewtours.com\/houston\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.citybrewtours.com\/houston\/"},{"@type":"ListItem","position":2,"name":"Houston Brew Tour FAQs"}]},{"@type":"WebSite","@id":"https:\/\/www.citybrewtours.com\/houston\/#website","url":"https:\/\/www.citybrewtours.com\/houston\/","name":"Houston Brew Tours - All-Inclusive, Guided Brewery Tours & Craft Beer Events in Houston","description":"Local Brewery Tours in Houston","publisher":{"@id":"https:\/\/www.citybrewtours.com\/houston\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.citybrewtours.com\/houston\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.citybrewtours.com\/houston\/#organization","name":"City Brew Tours Boston","url":"https:\/\/www.citybrewtours.com\/houston\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.citybrewtours.com\/houston\/#\/schema\/logo\/image\/","url":"https:\/\/www.citybrewtours.com\/houston\/wp-content\/uploads\/sites\/41\/2025\/04\/CBT-Houston-Logo-Badge-yellow-1-1.png","contentUrl":"https:\/\/www.citybrewtours.com\/houston\/wp-content\/uploads\/sites\/41\/2025\/04\/CBT-Houston-Logo-Badge-yellow-1-1.png","width":500,"height":500,"caption":"City Brew Tours Boston"},"image":{"@id":"https:\/\/www.citybrewtours.com\/houston\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/pages\/402"}],"collection":[{"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/users\/851"}],"replies":[{"embeddable":true,"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/comments?post=402"}],"version-history":[{"count":0,"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/pages\/402\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.citybrewtours.com\/houston\/wp-json\/wp\/v2\/media?parent=402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}