NYC Brew Tour FAQs - City Brew Tours - NYC
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NYC Brew Tour FAQs

What about cancellation due to severe weather?

In the event of inclement weather, the decision to cancel will be made by Brew Tours Staff at least 12 hours before the start of the tour. If roads are fair and our brewery partners are open, we make every effort to run our tours as scheduled. If we have to cancel a tour due to weather, full refunds will be provided. Should you wish to reschedule due to inability to travel during the inclement weather, please give us a call at 347-429-8687 to discuss your options, a fee may apply if your tour was still scheduled to operate.

What should I wear?

We don’t have a dress code, however, please make sure you wear CLOSED TOE SHOES. No Sandals.

How much do our tours cost?

  • The Original Brew Tour: $115PP
  • After Hours Brew Tour: $115PP
  • Non-drinker tickets on any tour: $85PP (21+ only, all of the fun, none of the alcohol)

For more information on pricing please go to the Book Now section of our website.

How do I book a tour?

Click Here, Then choose which NYC Brew Tour you were looking to do and the date, fill out all the necessary information, and that’s pretty much it. Please call us if you have any difficulty booking a tour.

Why wasn’t I able to pay when making a booking?

If we did not ask for payment during the booking process, we have not reached our minimum tour participants. Once the tour minimum is met, the system will automatically accept your booking request and you will then have 48 hours to pay the amount due. If this payment is not received within 48 hours, the system will automatically cancel your tour.

What is a beer guide?

Beer Guide /bir ɡīd/ (n.) A clever, intelligent, and charismatic individual who passes on an epic and timeless beer knowledge through stories and jokes to eager and enthusiastic tour-goers.

Could my tour get cancelled?

Not likely, but it’s possible. In the event of severe weather or a lack of tour-goers, the tour may be canceled. If there are less than four (4) seats booked for a tour, that tour may be subject to cancellation (so bring all of your friends and family)!

If there are less than four (4) seats booked for a tour, we will do our best to notify you via email/phone at least 48 hours prior to your tour and try to reschedule you to an alternate date/time. If you can’t reschedule, you will receive a full refund.

How do I redeem my gift voucher?

To redeem a gift certificate, please click here and input your gift code.

When and where is pick-up/drop off?

Pick up and drop off will be in various locations throughout New York City depending on the tour type and itinerary. Our tours leave on time, so please arrive 10 minutes early. If you are not there you will have to reserve your own transportation to the first stop.

Where should I park if I am driving to the pickup spot?

It is highly suggested to find a ride or use public transit to get to the pickup. If you must drive, there are several garages nearby. Please be sure to check what time the garage closes, as some WILL close during the middle of a tour.

What’s included in the price?

Tours are ALL INCLUSIVE! The tour price includes 12+ different beers (ranging from 3-16 ounces), a beer food pairing meal, brewery entrance fees, brewery gratuity, and round trip transportation.

What is the itinerary for each tour?

After Hours Brew Tour and Original Brew Tour (Please keep in mind the itineraries are subject to change)

How long are the tours?

The Original and After Hours Tour are approximately 5 hours..

Can I book a tour the morning of?

If there are seats available, you absolutely can! Please call us to inquire about availability 347-429-8687

 

Should I eat before the tour?

We suggest eating before the tour as alcohol tends to enhance appetite and while we offer a meal on every tour, we don’t want you to start drinking on an empty stomach.

Is tip for your beer guide included in the price?

We only include pre-paid gratuity for parties of four or greater. If you think your guide was awesome, we suggest $15 pp.

 

What are the minimum number of people for a tour run?

All NYC Brew Tours need a minimum of 3 people to run.

Do you offer private tours?

Yes we do! You can find more info here or email us at NYC@brewtours.us. We can accommodate groups up to 400 people.

How big are your tours?

Public tours normally never exceed 13 people. If your group is greater than 13 people, please contact us about our private tour availability.

Can you drink in the van?

Drinking is reserved only for the breweries.

What is your policy on intoxication before and during the tour?

If a person is visibly intoxicated before the tour begins, we have to right to deny your entrance onto the tour. During the tour, if a customer disobeys, disrespects, causes any physical or emotional harm to any property, staff, or the group as a whole, their entire group will be removed from the tour. If either of these situations occur, no refund will be provided. DO NOT PRE-GAME THE BREW TOUR and RESPECT THE BREWERIES, GUIDE, & VEHICLE. WE ARE VERY SERIOUS ABOUT THIS POLICY.

What is the Refund Policy for Boston Brew Tours?

Due to high demand for tours, tickets are non-refundable 3 days prior to the tour. Our Refund Policy for Public Tours is as follows:

  • 2 weeks or more: Full Refund
  • Less than 2 weeks: 75% Refund
  • Less than 7 days: 50% Refund
  • Less than 72 hours: Non-refundable
Can I reschedule my tour?

Any date changes that are made less than 7 days before your tour will be subject to a $25pp rescheduling fee. No date changes can be made less than 72 hours before a tour.

Do you offer gift certificates?

Yes!  Click here.