Baltimore Brew Tour FAQs - City Brew Tours - Baltimore
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Baltimore Brew Tour FAQs

Where do your tours pick up?

Our pick up spot is at the entrance to West Shore Park, close to 401 Light St. The van will depart right at the time listed, so recommend arriving 15 minutes early to allow for time to check in! Bear in mind we do not have a storefront.

Can you accommodate dietary restrictions?

Yes, we can accommodate most dietary restrictions. Please inform us regarding the nature of your restrictrictions when booking your tour!

Do you offer gluten free options?

Typically, beer is not gluten free. Some of our tour stops do from time to time offer gluten free options, however, we cannot guarantee their availability. Guests with gluten sensitivities may want to consider our non-drinker ticket, so they can purchase cider or gluten-free beer when available.

When will my booking be accepted?/How can I pay for my booking?

We do not accept payment for any bookings until we have reached our booking minimum on that particular tour. Once we do, our system will accept your booking and send an email with a link for you to provide payment. Once you’ve paid, we will send you a confirmation email and you are all set!

What is your tour minimum?

In order for us to run a tour, we need a minimum of 3 participants.

What Hotels are nearby?

The nearest hotel is the Hyatt Regency Baltimore Inner Harbor, a block away from our pick up!

What is the difference between the public and private tour?

We offer 3 different public tours which you can read more about here. Because private tours are personalized, there is a sliding scale of differences between them vs. public tours. Generally, we suggest private tours for corporate events, bachelor/bachelorette parties, and other groups of over 10 guests. You can read more about our private tours here.

I paid for my booking, but have not received a confirmation email.

If you have not received an email from us, be sure to check your spam folder. Our emails are automated and will sometimes slip past your inbox. If it is not in spam, you can reach out to us by phone or email and we will happily send you your confirmation again.

What is included in the confirmation email?

The details of your reservation, the pick up and drop off location for the tour, the tour itinerary, and information regarding our policies.

Where should I park?

We do not recommend driving to our tours. Whenever possible, please use a car service or public transportation to get to your pick up spot. If you must drive, parking is available at the the Autopark at the Gallery Mall, 44 North 9th St.

Could my tour be cancelled?

Not likely, but it is possible. In the event of severe weather or a lack of tour-goers, the tour may be canceled.

In the event of inclement weather, the decision to cancel will be made by Brew Tours Staff at least 12 hours before the start of the tour. If roads are fair and our brewery partners are open, we make every effort to run our tours as scheduled. If we have to cancel a tour due to weather, full refunds will be provided. Should you wish to reschedule due to inability to travel during the inclement weather, please give us a call at 410-469-8687 to discuss your options; a fee may apply if your tour was still scheduled to operate.

What is the Refund policy for City Brew Tours?

Due to high demand for tours, tickets are non-refundable less 24 hours prior to the tour. Tickets are always transferable. Our Refund policy is as follows:

  • 1 week or more: Full Refund
  • Less than 7 days: 50% Refund
  • Less than 24 hours: Non-refundable
Can I reschedule my tour date?

Any date changes that are made less than 7 days before your tour will be subject to a $35pp rescheduling fee. No date changes can be made less than 24 hours before a tour.

Do I need to print out my confirmation email/how do I print my ticket?

You can simply show up to the pick up spot a few minutes early, with a valid form of ID and closed-toed shoes. You do not need a physical ticket or to print out your confirmation email, just give your name to the guide!

Is the tour handicap accessible?

Many of our stops are handicap accessible. However, our vans are seated passenger vans, so we can accommodate folding wheelchairs only.

Can someone under 21 attend?

You must be 21 or older and show proper identification in order to participate in our tour, even if you’ve purchased a non-drinker ticket.

Should I tip my guide?

We often include prepaid gratuity for parties of 4 or more. If you think your guide did a great job, we suggest tipping $15 per person.