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Tampa Brew Tour FAQs

What is the cancellation, rescheduling, refund policy?

All ticket sales are final. Tours cannot be exchanged, rescheduled, or refunded. Reschedules are available for extreme weather or other unforeseen events.

Could my tour be canceled?

Not likely, but it is possible. In the event of severe weather or a lack of tour-goers, the tour may be canceled.

In the event of inclement weather, the decision to cancel will be made by City Brew Tours Staff at least 12 hours before the start of the tour. If roads are fair and our brewery partners are open, we make every effort to run our tours as scheduled. If you are unable to travel due to inclement weather, please give us a call at (813) 923-2337 to discuss your options. Every effort will be made to reschedule your tour at a time convenient to you.

Where do your tours pick up?

Pick-up takes place at 325 N Florida Ave, just outside the Starbucks located at the Hyatt Place in Downtown Tampa. There is plenty of street or garage parking available nearby, and this is also a central location for many hotels in the area. However, we strongly recommend walking or using a ride-sharing service or public transportation.

Why do I have to wear closed-toed shoes?

All guests must wear closed-toe shoes to participate in the tour. This is a safety precaution that the breweries themselves are required to enforce, therefore, no exceptions can be made. If you are taking a tour during the summer months, please plan accordingly.

Can you accommodate dietary restrictions?

Yes, we can accommodate most dietary restrictions. Please inform us regarding the nature of your restrictions when booking your tour!

A note on gluten: Typically, beer is not gluten-free. Some of our tour stops do from time to time offer gluten-free options, however, we cannot guarantee their availability. Gluten-free guests should consider our non-drinker ticket, so they can purchase cider or gluten-free beer when available.

Am I able to choose all of the beers on my tour?

No need to worry about choosing your beers at each stop. You’ll receive a handpicked selection of local craft beer curated by our beer expert guides.

What is your tour minimum?

In order for us to run a tour, we need a minimum of 4 participants.

Do you have gift certificates?

Yes! You can purchase a specific tour gift voucher, or select a dollar amount to give. Check out our Gift Certificates page for more information.

What Hotels are nearby?

Nearby hotels to our pickup and dropoff location that we recommend include:

For those on a budget, good hotels outside of downtown might be a better option. We suggest:

There are plenty of great hotels in the area to fit your price point or mood. Please give us a call if we can assist further.

What is the difference between the public and private tour?

We offer 2 different public tours which you can read more about here. Because private tours are personalized, there is a sliding scale of differences between them vs. public tours. Generally, we suggest private tours for corporate events, bachelor/bachelorette parties, and other groups of over 10 guests. You can read more about our private tours here.

I paid for my booking, but have not received a confirmation email.

If you have not received an email from us, be sure to check your spam folder. Our emails are automated and will sometimes slip past your inbox. If it is not in spam, you can reach out to us by phone or email and we will happily send you your confirmation again.

What is included in the confirmation email?

The details of your reservation, the pick up and drop off location for the tour, the tour itinerary, and information regarding our policies.

Where can I park?

We do not recommend driving to our tours. Whenever possible, please use a car service, ride-sharing, or public transportation to get to your pick-up spot. If you must drive, parking is available at the Fort Brooke Garage located at 107 N Franklin St, FL 33602. The garage is accessed from E Whiting St, S Franklin St, or S Florida Ave, and is a short walk to our pickup location outside the Starbucks at the Hyatt Place.

Can I reschedule my tour date?

We try to accommodate rescheduling as best as possible. If you can no longer make your chosen date, please reach out to us as quickly as possible at (813) 923-2337 to discuss your options.

Do I need to print out my confirmation email/how do I print my ticket?

You can simply show up to the pickup spot a few minutes early, with a valid form of ID and closed-toed shoes. You do not need a physical ticket or to print out your confirmation email, just give your name to the guide!

Is the tour wheelchair accessible?

Many of our stops are wheelchair accessible. However, our seated passenger vans can only accommodate folding wheelchairs on private tours.

Can someone under 21 attend?

You must be 21 or older and show proper identification in order to participate in our tour, even if you’ve purchased a non-drinker ticket.

Should I tip my guide?

We always include prepaid gratuity for parties of 4 or more. If you think your guide did a great job, you are encouraged to tip them! We recommend $15 per person.